Futura
Privacy notice
Last updated: August 2026
What we collect
When you contact us through the form on this site, we collect what you choose to provide: name, company, role, work email, phone or WeChat, a description of your scenario, and how you heard about us.
Contact-form records are not supplemented with your IP address or browser User-Agent. Routine access logging is disabled in production. Only when the service encounters an error may the infrastructure create a minimal diagnostic log, which can include technical details such as the time, request path, and network address, but not the contact-form body. These logs are retained for no longer than 14 days under the server's rotation policy.
How we use it
This information is used only to respond to your enquiry, arrange a conversation, and conduct any resulting commercial discussion. We do not sell or rent it, use it for unrelated purposes, or use it to train models.
Storage and retention
Form submissions are stored on servers controlled by Futura and accessible only to authorized personnel. If no business relationship is established, records are deleted within 24 months.
Client project data
This notice covers this website only. In client engagements, data handling is governed by the signed contract, data processing agreement, and NDA: raw client data, personal information, and trade secrets remain within the governance boundary the client has approved.
Your rights
You may request access to, correction of, or deletion of information we hold about you at any time. Email the address below and we will act within a reasonable period.